- Involve in the switch to new eCommerce IT infrastructure set up & transition project
- Monitor & Ensure e-commerce daily process (Order/Payment/Delivery/Return) & Identify improvements for customer experience excellence
- Liaise with diverse 3rd party partners (front end/ back end/ DC) and agencies (digital marketing/ data analysis/ CRM) to streamline developments needs and deliver development requests
- Understanding KR eCommerce trend and customer journey(UI/UX) to deliver development requests to 3rd party partners
- Involve in the switch to new eCommerce IT infrastructure in case needed
- Secure monthly financial settlement and communicate related partners (e.g: finance, PG)
- Collaborate CS teams to keep good level of customer service including communications with internal retail CS team
Same as above
Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
